-- ROADWARRIOR Inc. leverages its management team's experience in servicing different industries to continually improve product quality and customer value
MOUNTAIN VIEW, California, March 24, 2015 /PRNewswire/ -- Based on its recent analysis of the Class 6-8 emission control and aftertreatment system components aftermarket, Frost & Sullivan recognizes ROADWARRIOR Inc. with the 2013 North American Frost & Sullivan Award for Customer Value Leadership. ROADWARRIOR Inc. is well positioned to meet the trucking industry's demand for high-quality Diesel Particulate Filters (DPFs) at price points lower than the original parts. In addition to providing high quality at low prices, ROADWARRIOR Inc. also has the aftermarket's broadest product range, encompassing nearly all makes and models.
In 2011, ROADWARRIOR® DPFs entered the on-highway commercial vehicle aftermarket as part of the product offering of DCL International, Inc., a leading manufacturer of emission control systems. Based on the high growth potential of the product line, ROADWARRIOR Inc. was spun-off as an independent affiliate.
"The company's product portfolio includes new DPFs for all post-2007 makes and models of Classes 6–8 trucks. This allows the company to function as a one-stop shop for truck fleets' DPF replacement needs, generating high customer value," said Frost & Sullivan Research Analyst Anuj Monga. "While most truck manufacturers provide replacements only for their own vehicles, ROADWARRIOR's aftermarket program covers all trucks and helps it serve a larger market."
Furthermore, ROADWARRIOR Inc. leverages its management team's experience in emissions control across multiple industries, including off-highway, marine and industrial engines, to support its commercial truck solutions. "ROADWARRIOR Inc. has overcome technical obstacles to its entry in the Class 6–8 truck aftermarket and has developed a strong distribution network," noted Monga The company designs and engineers new DPFs to Original Equipment Manufacturer (OEM) specifications. Frost & Sullivan expects it to emerge as a market leader once the demand for new DPFs rises sharply in the coming years.
Truck operators are becoming increasingly burdened by the high costs of maintaining modern trucks equipped with sophisticated aftertreatment technology. A Class–8 truck traveling 100,000 miles per year requires maintenance almost every year. Even with proper maintenance, the unit may need periodic replacements. In such cases, a high-quality DPF from a lower-priced aftermarket supplier will attract considerable interest.
Overall, ROADWARRIOR Inc. is a worthy recipient of Frost & Sullivan's Customer Value Leadership Award because of its breadth of product line, favorable price performance, product quality and ability to leverage cross-industry expertise for product innovation and leadership.
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company's inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and, ultimately, customer base expansion.
Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.
About ROADWARRIOR Inc.
ROADWARRIOR Inc. manufactures a broad range of Diesel Particulate Filters (DPFs) and Diesel Oxidation Catalysts (DOCs) for post-2007, medium to heavy duty trucks and buses. Our aftermarket DPFs and DOCs are available for all major manufacturers and provide equal or greater performance to OEM parts, without the added cost of core charges. With over 100 designs, and counting, ROADWARRIOR has the largest selection of aftermarket DPFs and DOCs on the market.
ROADWARRIOR DPFs and DOCs are a direct fit replacement for the OEM part are always newly built, never re‑manufactured or re-conditioned. ROADWARRIOR has DPFs and DOCs in five warehouses strategically located across North America to ensure your order reaches you as quickly as possible.
About Frost & Sullivan
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SOURCE Frost & Sullivan