- The company delivers superior customer value by providing simple, easy-to-use and affordable solutions
MOUNTAIN VIEW, California, July 8, 2014 /PRNewswire/ -- Based on its recent analysis of the webcasting services market, Frost & Sullivan recognizes TalkPoint with the 2014 Global Frost & Sullivan Award for Customer Value Enhancement. Unlike some of its competition, TalkPoint has focused solely on the webcasting services market, thus allowing it to maintain a strong value proposition.
"Of particular value is TalkPoint's Convey, a self-service, full-feature webcasting solution that offers enhanced mobile support, a rich editing studio and scalable broadcasting of up to 10,000 participants," said Frost & Sullivan Industry Director Roopam Jain. "The ease with which Convey integrates with any video conferencing device is a key benefit to attracting customers."
Further, with Convey, presenters can schedule, create and launch a webcast within five minutes. Event promotion is also simplified through the social media share and connect tools. Additionally, the permissions-based model allows administrators to selectively enable certain functionalities, ensuring ease-of-use for casual users, while retaining sophisticated functions for power users.
"This ability to deliver simplicity with uncompromised functionality has popularized TalkPoint's solutions," said Jain. "Low-priced, subscription-based licenses for the Convey self-service webcasting solution have also contributed to the company's success."
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that create value for its customers and improve return on their investment in its services or products.
Frost & Sullivan's Best Practices Awards recognize companies in a variety of regional and global markets for outstanding achievement in areas such as leadership, technological innovation, customer service and product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research.
TalkPoint offers a robust cloud-based, self-service webcasting technology for companies to improve communications with their internal and external constituencies.
The Convey™ webcasting platform is tailored to the needs of IT professionals, yet designed for business users to self-manage a 50-person video-enabled meeting as efficiently as a webcast to 10,000 attendees. Seamlessly leverage existing enterprise assets such as videoconferencing units, encoders and webcams to deliver professional-quality webcasts to viewers on desktop and mobile devices – all through a single URL within the browser. No downloads. No plugins. No apps. For more information, visit http://www.talkpoint.com.
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