Corporate banks can re-envision lending process for greater efficiency and to deliver better customer service

LONDON, May 21, 2020 /PRNewswire/ -- Finastra today announced the launch of its Fusion Credit Connect solution on Salesforce AppExchange and Finastra's FusionFabric.cloud, re-envisioning how relationship managers and borrowers connect and communicate from opportunity to origination, through to closing and booking. Corporate lending end users benefit from a better customer experience across the whole process of securing and drawing down a loan.

Built on the Salesforce Platform, the Fusion Credit Connect solution is currently available on the AppExchange here and on Finastra's FusionFabric.cloud here.

With increasing competitive pressure from fintechs in direct lending, and greater customer expectations around immediate access and service, banks need to react. In response, Finastra has reimagined the loan origination and relationship manager experience: combining the loan data, origination and servicing capabilities from Finastra's Credit Management Enterprise technology with the Salesforce Platform to unlock new growth prospects for banks' frontline staff.

Fusion Credit Connect brings together Finastra's proven lending ecosystem with the Salesforce Platform, integrated via APIs on FusionFabric.cloud. The new, all-in-one solution will enable banks to identify opportunities, simplify complexity, reduce time to close, and increase revenues with an enhanced user experience from the origination through to decisioning of a loan. Greater efficiency and enhanced communication capabilities will boost customer experience for borrowers, ultimately helping to increase revenue.

"Fusion Credit Connect is a welcome addition to AppExchange, as it powers digital transformation for customers by reimagining the corporate lending experience," said Woodson Martin, GM of Salesforce AppExchange. "AppExchange is constantly evolving to enable our partners to build cutting-edge solutions across industries, including financial services, to drive customer success."

Eli Rosner, Chief Product and Technology Officer at Finastra said, "The Fusion Credit Connect app was born out of an initial innovation sprint. What we are doing with our FusionFabric.cloud open platform for innovation is encouraging industry collaboration and this integration is very much about unlocking potential for enhanced customer experiences."

About Salesforce AppExchange

Salesforce AppExchange, the world's leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 5,000 solutions, 7.5 million customer installs and 90,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.  

Additional Resources

• Like Salesforce on Facebook:http://www.facebook.com/salesforce 
• Follow Salesforce on Twitter: https://twitter.com/salesforce

Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc.

About Finastra

Finastra is building an open platform that accelerates collaboration and innovation in financial services, creating better experiences for people, businesses and communities. Supported by the broadest and deepest portfolio of financial services software, Finastra delivers this vitally important technology to financial institutions of all sizes across the globe, including 90 of the world's top 100 banks. Our open architecture approach brings together a number of partners and innovators. Together we are leading the way in which applications are written, deployed and consumed in financial services to evolve with the changing needs of customers. Learn more at finastra.com

About FusionFabric.cloud

FusionFabric.cloud is a scalable, open and collaborative development platform built by Finastra. The secure and proven cloud platform encourages innovation, opening up the company's core systems through APIs so that third parties can develop applications on top. Fintechs can quickly build and promote apps worldwide. Financial institutions can access or create new services, which their customers are demanding, faster. Visit fusionfabric.cloud    

Media Contact:

Caroline Duff
Global Head of PR
T +44-(0)20-3320-5892
E caroline.duff@finastra.com 
finastra.com

Logo: https://mma.prnewswire.com/media/967510/Finastra_Logo.jpg

Related Links

https://www.finastra.com/

SOURCE Finastra