Europe's Only Event to Focus on Social Media Strategies for Telecoms Operators, Including Speakers From Telenor, Telefónica and Orange
LONDON, July 1, 2014 /PRNewswire/ --
The telecom industry's social media pioneers will be speaking at the Telecoms Social Network Summit, a two conference which will explore how telecoms operators can use social networks to drive revenue and enhance the customer experience.
http://www.telecomsocialsummit.com/news
The conference hosted by Telecoms IQ - a division of global events company IQPC - will be a unique opportunity for telecoms operators to discover how to demonstrate an ROI from social media, as well as learn how to extract and leverage customer insights from social channels, all via case studies and interactive sessions.
"Over the last few years, social networks have become a global unmoderated focus group, where consumers engage with each other about their experiences of products and services. As customer experience has long been a key differentiator for telecoms operators, it is imperative that they join this new social landscape and understand what their customers really think of them! As the only social media event led for operators, by operators, this is a real opportunity for the telecoms community to come together and deep-dive the strategies for success in this rapidly evolving market." Zoe Amos, Conference Director
Speakers at the summit will include:
• Bas Wolfs, Global Director Digital Care, Telenor
• Thilo Meyer, Head of Online Services, Telefónica Germany
• Georgina Bowes, Head of Online and Direct Marketing, UPC Ireland
• Tomasz Sulewski, Head of Social Media Strategy and Coordination, Orange Poland
'The best thing about social media is its power and its potential. At the Summit, I'm looking forward to discussing the importance of social sentiment and demystifying sentiment analytics.'
Ben Donkor, Social Media and Online Analyst, BT
The Telecoms Social Network Summit will take place on 28th - 29th October 2014 in London, UK. Find the full programme, speaker list and registration form at http://www.telecomsocialsummit.com/news call +44(0)20-7368-9737 or email telecoms@iqpc.co.uk
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Media contact: Sophie Whittall, +44(0)20-7368-9837, telecoms@iqpc.co.uk or visit: http://www.telecomsocialsummit.com/news
Press are invited to attend this important industry forum. If you would like a complimentary press pass please email Nishkala Thiru at telecoms@iqpc.co.uk.
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