LONDON, February 1, 2011 /PRNewswire/ -- Lottery players can now receive immediate multi-lingual support and answers to any lottery-related questions in an easy-to-use, customer-friendly format from European Lottery Guild, the world's most trusted lottery broker.

Lottery fans around the world can now chat live online with trained lottery experts - in 6 different languages. European Lottery Guild has recruited and trained a specialist team to provide players with expert, secure and instantaneous information about their favourite European lottery games.

"Players have all kinds of questions about the games themselves, jackpots, lottery results and winning numbers," says Elisabeth Moore, Customer Relations Manager for European Lottery Guild. "And there are always questions about how to protect yourself from lottery scams. We want to deliver the best possible customer experience. We've therefore assembled an expert multi-lingual team to support the lottery community over multiple time zones 6 days a week."

Visitors to any of European Lottery Guild's sites can now converse online in real-time with a lottery expert in English, French, Spanish, Portuguese, German and Japanese.

An attractive feature of European Lottery Guild's live chat is its high degree of security and privacy. Any information a customer chooses to convey while actually chatting live online with an agent is encrypted to the highest industry standards for customer protection.

The service has some offline capabilities that allow for off-hours support, too. Customers will find they can send messages via the service, which will be handled by the lottery agents promptly within 24 to 48 hours.

Says Moore, "We want to be your knowledge base for everything lottery. Come chat with us today."

Lottery fans wishing to play any of the lotteries carried by European Lottery Guild can get more information by going to http://www.europeanlotteryguild.com and clicking on the Live Support icon in the top right corner of the homepage, or by contacting European Lottery Guild on +1-604-675-2704.

Note to Editors

European Lottery Guild (ELG), established in 1990, is recognised as the world's most trusted lottery broker - providing customers with a safe and secure way to play some of Europe's most famous national lottery games, including British Lotto (National Lottery), Irish Lotto (Irish National Lottery), French Lotto, German Lotto (Lotto 6aus49), Spanish Lotto (La Primitiva, El Gordo, El Nino and Summer Gordo) and EuroMillions.

All the lotteries available through ELG are officially licensed and approved by the governments of their respective countries. Entries are lodged with the appropriate national online lotto network, and customers are guaranteed the full value of any prizes they win, with no taxes deducted and no additional fees of any kind

For more information about ELG, visit http://www.europeanlotteryguild.com or contact community@europeanlotteryguild.com.

SOURCE European Lottery Guild