LYON, France, September 15, 2015 /PRNewswire/ --
EQual One, V3D's flagship product, was used for the third successive year, this time as part of the 2015 campaign undertaken by ARCEP (French Electronic Communications and Postal Regulatory Authority) to measure and compare the quality of data services offered by the four French mobile telephony providers.
For its new campaign, whose report was just published on 30 July 2015, ARCEP opted for the EQual One solution as part of Anite's Nemo CEM Solution. This software specialises in measuring data service quality based on information taken directly from commercial smartphones. EQual One, the innovative solution created by the French editor V3D, is a major reference for many mobile network providers and regulatory authorities around the world. Because ARCEP's goal was to base its assessment as closely as possible on the end user's experience, whatever the sets of wireless technologies used from WIFI to 4G, it naturally selected this solution to collect key performance indicators directly from all the different smartphones and tablets in use on the market, thereby obtaining a real-time vision of service quality and the customer experience, as perceived by the various French mobile providers' subscribers.
As Philippe Vial-Grelier, Chief Executive Officer of V3D, explains, "EQual One enables the measurement of mobile network quality under real-life conditions. It is the tool that best reflects providers' true coverage and service performance conditions and the end user's actual experience regardless of the wireless technology used, from WIFI to 4G. Additionally, EQual One can ramp up testing over time and space, to increase the representativeness of the results. This makes our software solution equally suited to regulators' needs for accuracy and objectivity and to the needs of mobile network operators."
Specialized in mobile technologies, V3D Solutions enables Mobile Operators to monitor true network Quality of Experience (QoE) straight from the subscribers' perspective. This approach to traditional measurement methods of network performance offers technical and business benefits to various departments of an operator, from CEM & Marketing to Network Operations or Customer Care.
V3D portfolio focuses on customer experience and mobile network service performance. EQual One solution is based on a combination of Device Quality Agents (DQA) deployed on commercial devices and a powerful server interacting over-the-air with the DQAs and potentially integrated with existing systems. V3D headquarter is based in Lyon, France.