The Utility Partner of the Year award category has been introduced in 2018, to recognise the vital contribution that suppliers, contractors and other partners make to the utilities sector. Its aim is to celebrate businesses who help the UK's utilities deliver outstanding service to their customers.
Since its foundation in 1996, Water Direct has supported the majority of the UK's water utility companies, and more recently, has worked proactively to build relationships with newly founded water retailers following the opening of the water market in 2017.
A multi-million-pound fleet and operational investment programme has enabled Water Direct to deliver an unprecedented level of support to the UK's water retailers, homes and businesses, highlighted during the extreme weather conditions of March 2018 and the drought experienced across the country this summer.
Water Direct's work in lobbying for water as a business continuity theme and supporting public and private sector contingency planning was recognised in the 2018 Business Continuity Awards, winning Water Direct the award for Disaster Recovery as a Service (DRaaS).
Sven Parris, Senior Sales & Marketing Manager at Water Direct commented, "Having built strong relationships and gained the trust of our industry partners over the years, Water Direct has become the alternative water supplier of choice, providing critical support during both unexpected interruptions and planned maintenance work.
"We're very proud that Water Direct has been recognised for these partnerships in the utility sector and look forward to celebrating the best of the utility industry with our fellow finalists at The Utility Week Awards final."
The 2018 Utility Week Awards ceremony and Christmas party will take place on Monday, 10 December at the Grosvenor House Hotel, Park Lane, London.
About Water Direct
With nationwide coverage and 24/7 service, Water Direct provides planned and emergency temporary water wherever and whenever it's needed.
Water Direct's services range from supporting utility companies experiencing an interruption due to a burst main or contamination to building sites in need of water for welfare or site processes or private individuals in need of a swimming pool fill.
The company has been running for 22 years. In the last year alone, Water Direct delivered just under 100 million litres of water to their customers.
Water Direct was one of the UK's earliest adopters of continuity planning for water loss and achieved ISO 22301:2012 for resilience as a business. Water Direct's work has been recognised in 2018 at the Business Continuity Awards, the Water Industry Awards and the Future Water awards.