GURGAON, India, November 6, 2014 /PRNewswire/ --
Drishti-soft Solutions, a leading provider of Customer Interaction Management and contact center solutions, announced today that TMC has named Ameyo, a piece of customer experience software, as a 2014 CUSTOMER Contact Center Technology Award winner presented by TMC's CUSTOMER magazine.
Drishti's insightful growth strategies and strong execution infrastructure are the key factors that have led them to receiving this award. Drishti's key growth highlights leading up to the award include:
- 45% of revenue from International Markets with presence in over 40 countries with over 1500 successful implementations
- They have captured an 8% market share of IP agent shipments in APAC
- Ameyo has been successfully adopted in major enterprise markets with clients like SnapDeal, Flipkart, Chase Bank Kenya, Indovision, etc.
- Launch of Texo, a cloud-based contact center solution that serves as an Agile Customer Interaction Hub for a business.
"All of us at Drishti are incredibly honored to receive the 2014 CUSTOMER Contact Center Technology Award. This award validates Ameyo's Contact Center Technology leadership globally. We believe the next wave of Customer Experience innovation will happen from Asia and will go global. We today are the largest global contact center software company from the region," says Mr. Sachin Bhatia, Co-Founder, Drishti-soft Solutions.
Drishti as a company believes in bringing customer experience revolution to a business that will redefine industries. Ameyo has been simplifying interactions for businesses, enabling them to be innovators in their respective fields.
This ninth-annual Contact Center Technology Award honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.
"Congratulations to Drishti-soft Solutions for being granted a 2014 CUSTOMER Contact Center Technology Award. Ameyo has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience," said Rich Tehrani, CEO, TMC.
For more information about Ameyo solutions, please visit http://www.ameyo.com/
AMEYO is the flagship solution from Drishti for complete CIM. It has been designed to add value to the businesses and pave way for a structured growth. AMEYO customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI.
Kartik Kakar, email@example.com, +91-124-4771000, Drishti-soft Solutions
SOURCE Drishti-soft Solutions