DUBLIN, Ireland, March 6, 2014 /PRNewswire/ --

Research and Markets (http://www.researchandmarkets.com/research/732pvm/managed_services) has announced the addition of the "Concise Analysis of the International Managed Services Market - Forecasts to 2018" report to their offering.

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The managed services domain is broadly classified into Application Service Providers (ASP) and Managed Service Providers (MSP). The Application Service providers are vendors of advanced telecommunication equipments and providers of value added managed services. The managed services providers are partners to ASP and comprise of Independent Software Vendors (ISV), Telcos, VAR and System Integrators.

The MSP take the main responsibility of providing the managed services functionalities, such as support, billing and other business processes to customers. While most industry MSP offer vendor specific managed services, there is an increasing demand for expertise in vendor-neutral managed services. Most top vendors in this domain offer a vendor neutral managed services as well as cater to customer's specific vendor requirements. The managed services offerings usually support a multi-vendor and multi-technology environment.

Managed services involve operational level agreement (OLA) between the ASP and MSP, wherein both parties agree upon the service levels, quality, duration, revenue sharing and other business rules and regulations. Service level agreement exists between the customer and the service providers, wherein the service parameters are based on Key Performance Indicators (KPIs) for a preset price. In due course of time, certain aspects in the agreements are also varied to best match the requirements of the customer. This includes the provision of managed services at an hour to hour basis. Managed services ensure revival of the customer from all the routine IT work that was handled earlier, post MSP taking over the customer's infrastructure, network or both, with the total ownership rights still remaining with the end-user. The managed services market is witnessing an increasing keen interest in managed mobility and information services.

This report covers the adoption trends in the managed services segments and other sub-segments. This research covers in-depth 8 segments and over 32 sub-segments of the global managed services market. This research provides insights into the current revenue realization and future revenue opportunities in the managed services market from 2013 through 2018. This report is aimed to provide the reader with an understanding of market drivers, current and upcoming players, competitive landscape, restraints and future market opportunities. The research expects the managed services market to grow from $142.75 billion in 2013 to $256.05 billion by 2018, at a CAGR of 12.4% from 2013 to 2018.

Key Topics Covered:

1 Introduction

2 Executive Summary

3 Market Ecosystem And Dynamics

4 Managed Services: Market Size And Forecast By Type Of Technology Segments

5 Managed Services: Managed Data Center

6 Managed Services: Managed Network

7 Managed Mobility

8 Managed Infrastructure

9 Managed Communications

10 Managed Information

11 Managed Security

12 Other Managed Services

13 Market Size And Forecast By End Users

14 Market Size And Forecast By Regions

15 Competitive Landscape

16 Company Profiles

Companies Mentioned:

• 3T Systems
• Acropolis Technology Group
• Aios Solutions
• Alcatel-Lucent
• Aricent
• At&T
• Cisco
• Clearpointe
• Cybera
• Dell
• EMC
• Ericsson
• Fujitsu
• Glowpoint, Inc
• Hewlett-Packard (HP)
• IBM
• Imimobile
• Lockheed Martin
• Microsoft
• Nokia
• Rackspace
• Sify Technologies Limited
• Syniverse Technologies
• Valley Network Solutions (VNS)
• Verizon Communications
• ZTE

For more information visit http://www.researchandmarkets.com/research/732pvm/managed_services

Media Contact: Laura Wood , +353-1-481-1716, press@researchandmarkets.net

SOURCE Research and Markets