- Quality Drives Customer Satisfaction and Implementation Success for SAP Partner
SCOTTSDALE, Arizona, June 17, 2015 /PRNewswire/ -- Column5 Consulting, an SAP channel partner, today announced it has received accreditation for a global partner quality program by SAP SE (NYSE: SAP). The certificate was awarded by the SAP Partner Service Delivery organization for Column5's demonstration of clear quality standards and processes and in recognition of quality, risk and project management framework improvements in alignment with quality principles from SAP.
Column5 is closely aligned to the key principles of quality that SAP believes to be fundamental to the success of every implementation, designed to deliver high-quality software and support while providing the right processes, tools and services to drive successful projects and delivery.
Businesses today are continually challenged to manage risk in increasingly complex projects. As a certified member of the partner quality program, Column5 will be able to help SAP customers avoid escalations, maintain profits, reduce profit dilution and improve successful delivery through the program lifecycle. In addition, the program offers a quality approach for sales processes and delivery methodologies through access to enhanced SAP channel quality templates and processes. With a distinct focus on quality deliverables, the accreditation also helps partners improve the success of bids by providing a sales differentiator from other partners through quality wording and information as well as risk mitigation activities.
"This accreditation is a credit to our team and our commitment to providing customers with a clear view of SAP's ability to influence the success of its program," commented Connie Folk, global director, Program Management Office, Column5 Consulting. "By using SAP quality principles, we can help ensure that our customers achieve smooth implementations as we realize benefits as measured against business requirements. Achieving this accreditation for four consecutive years reaffirms that we are doing our best to implement SAP solutions and fulfilling requirements to a high standard."
The annual partner quality plan and quarterly quality reviews form the basis for the global partner quality program by providing a way to monitor joint performance and measure success. Partners are required to submit an annual quality plan to showcase how they will improve quality in their own organization during the year. In addition, the quarterly quality review enables joint risk monitoring via open bilateral communication as well as identifying and preventing issues.
Column5 is a leading consulting firm dedicated to providing high-value services that help customers leverage the power of the SAP Enterprise Performance Management OnDemand solution. Column5 was founded in 2005 by key players from OutlookSoft, and quickly evolved into a global team of experts who are qualified to properly design and deliver comprehensive systems, addressing a wide range of industry and process-specific requirements. Column5's custom tailored solutions combine proven software with outstanding technical skills and visionary enterprise performance management process expertise to deliver prompt return on investment, long-term independence and a competitive edge for our elite list of discerning clients. Additional information is available athttp://www.column5.com.
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