LONDON, Nov. 21, 2016 /PRNewswire/ -- Cielo, the world's leading strategic Recruitment Process Outsourcing (RPO) partner, received two prominent recognitions at the 2016 HRO Today Forum – Europe in Edinburgh. In addition to being ranked as second overall on the Baker's Dozen list of top European RPO providers, the firm was selected, with client partner Telefónica, for the Partnership in Recruiting Excellence award.
Michelle Adams, Head of Leadership, Talent & Resourcing for Telefónica, explains why her company's partnership with Cielo works so well. "It's a genuine partnership based on a common philosophy of customer service. At O2, the customer is the heart of everything we do, and I really feel like Cielo mirrors that. They get us, they get our brand, and they're able to represent us brilliantly in the marketplace, which is obviously so important, because they touch a lot more people than we ever could."
Cielo and Telefónica's partnership is most notable for its longevity and strategic relationship. Partners for 10 years, in addition to managing the recruitment process, Cielo enables internal mobility, supports the hiring of graduates, interns and apprentices, contributes to major change and transformation programs, and assists with strategic and operational workforce planning.
Seb O'Connell, Executive Vice President and Managing Director for Cielo's Europe & APAC regions, comments:
"We are proud that our partnership with Telefónica, and specifically the dedication the team has had to continuous improvement and innovative thinking during our lengthy partnership, has been recognized so publicly."
This is the fourth consecutive year that Cielo has earned the Partnership in Recruiting Excellence award. Cielo has previously been chosen for its partnerships with Dialog Semiconductor, AB InBev and Smiths Group.
Based primarily on customer satisfaction, both awards follow an already successful year of recognition for Cielo. To date in 2016, Cielo has been named PEAK Matrix Leader and Star Performer by Everest Group, Industry Leader by NelsonHall, won the North America Partnership in Recruiting Excellence award with client partner Health First and was ranked as second overall on the global RPO provider list by HRO Today magazine.
For more information about Cielo's services, please visit www.cielotalent.com.
Cielo is the world's leading strategic Recruitment Process Outsourcing (RPO) partner. Under its WE BECOME YOU™ philosophy, Cielo's dedicated recruitment teams primarily serve clients in the financial and business services, consumer brands, technology and media, engineering, life sciences and healthcare industries. Cielo's global presence includes 1,400 employees, serving 130 clients across 69 countries in 32 languages. The industry has verified Cielo's reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual top three leadership position on the HRO Today RPO Baker's Dozen listing, PEAK Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall. Cielo knows talent is rising – and with it, an organization's opportunity to rise above. For more information, visit cielotalent.com.
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HRO Today's Baker's Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly to buyers through our own mailing lists and indirectly by sending service providers the link to send to their clients. In order to determine an overall ranking, we analyze results across three subcategories: service breadth, deal sizes, and quality. Using a predetermined algorithm that weighs questions and categories based on importance, we calculate scores in all three subcategories as well as an overall score. The rankings are based on those scores. While we do not claim that our methodology is the only viable ratings program available, we do vouch for its statistical validity.
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