LONDON, May 6, 2016 /PRNewswire/ -- Chubb today announced that it has won the UK Insurance Times Claims Excellence award for Insurer Claims Initiative of the Year - Commercial Lines.
The judges, who sought insurer initiatives that have enhanced a firm's commercial lines claims service, were won over with Chubb's "commitment to regular face to face contact with key independent brokers, including the allocation of a dedicated claims account manager", concluding that this is "a refreshing approach in the digital age."
Katerina Kikillou, UK and Ireland Claim Manager for Chubb, said:
"This award recognises Chubb's solution-oriented approach and strong commitment to relationship management. Awards like this encourage us to respond to independent brokers and their clients' claims with more efficiency, transparency and speed and deliver the superior service they demand and deserve."