PETACH TIKVAH, Israel, April 15, 2013 /PRNewswire/ --
Investment allows Cellebrite to leverage CommuniTake technology to provide mobile carriers advanced phonediagnostics solutions
Cellebrite, the global market leader in retail mobile content transfer, backup and restore solutions, today announced that the company has made a $3,000,000 investment in CommuniTake Ltd., an Israeli technology company specializing in providing remote access to mobile devices. As part of the strategic investment, Cellebrite will hold two newly created seats on the CommuniTake Board of Directors.
The deal enables Cellebrite to offer multi-channel diagnostics for smartphones which will include CommuniTake's unique remote control, diagnostics and support technology for use by call center agents. These innovative diagnostic capabilities allow wireless retailers to address smartphone problems immediately through the remote takeover of devices by an agent. The CommuniTake technology is an integral part of Cellebrite's Multi-Channel Diagnostics solution.
With the explosive growth in global smartphones sales, Cellebrite's Multi-Channel Diagnostics solution addresses the pressing need for the fast identification and resolution of common mobile device faults, without requiring the phone to be sent away for repairs.
In announcing the deal, Yossi Carmil, Co-CEO of Cellebrite, said: "Cellebrite has demonstrated a proven track record in delivering products that improve wireless operator revenue, margins, and customer satisfaction in the store. With the investment in CommuniTake, we are expanding the impact of our solutions portfolio beyond the store into the broader retail environment, addressing a multi-billion dollar business opportunity in the process."
Ronen Sasson, CEO of CommuniTake added: "We welcome Cellebrite as a strategic investor and believe that having access to Cellebrite's resources mobile expertise, brand, and global market presence will position CommuniTake for success in the years to come.
Founded in 1999, Cellebrite is a global company known for its technological breakthroughs in the cellular industry.
Cellebrite's advanced retail mobile solutions are unique in offering in-store phone-to-phone content transfer, backup and restore, phone diagnostics, and side-loading of applications and content. With over 100,000 units deployed in more than 200 mobile carriers and retailers globally - such as Verizon Wireless, AT&T, Sprint/Nextel, T-Mobile, O2, RadioShack, Orange, Vodafone and others - and in excess of 250,000,000 transactions a year, Cellebrite has become a world leader in the mobile retail market with companies in Israel, Germany, the USA, South America and Asia Pacific.
Cellebrite is a wholly-owned subsidiary of the Sun Corporation, a listed Japanese company (6736/JQ).
CommuniTake is recognized as a front-runner in remote access technology over mobile devices. It established an industry by first combining advanced enterprise mobility solutions with a full remote support stack.
CommuniTake introduces operators to new revenue generating programs, cost cutting support solutions, automated issue resolution processes and an innovative white label model. Its products have been implemented at some of the world's leading service providers help desks centers and global corporations.