Caxton FX Voted Holidaymakers Favourite in new Which? Travel Report
13 Jul, 2011, 08:00 BST
LONDON, July 13, 2011 /PRNewswire/ --
Caxton FX number one choice in foreign exchange league table
Foreign currency experts Caxton FX receive top marks from consumers in Which? Magazine's latest foreign currency report.
Caxton FX went head to head against big named brands such as M&S Money, the Post Office and Travelex and were voted the number one foreign currency outlet by its customers.
Which? compared Caxton FX with 7,850 forex retailers. The online-only brand secured a whopping 89% rating from its customers - the highest score in the market and 18% above average. Rated on their exchange rate, customers service experience, convenience of service and ease of collection - Caxton FX came out top of the polls.
James Hickman, MD of Caxton FX said:
"To get this industry recognition is a fantastic achievement and is something we are very proud of and one of course delighted to receive.
"We work very hard to keep our rates competitive and customers happy. However we won't be resting on our laurels after being awarded this accolade. News like this just helps us to strive higher and keep improving. We are continually reviewing our products and facilities to ensure we offer our customers the best possible service."
Consumers Top 5 Foreign Exchange Outlets
Exchange Customer Ease of Customer
Company rate service Convenience collection Location score
Caxton FX **** ***** ***** ***** n/a 89%
Sainsbury's **** ***** ***** ***** ***** 80%
Ice **** ***** ***** ***** n/a 79%
M&S Money **** ***** **** ***** **** 78%
Tesco **** **** ***** ***** **** 78%
Star scores are based on to five stars (the more the better). Customer score is based on overall satisfaction and the likelihood to recommend. All rates collected on 6th May 2011. Rates are those listed on the websites of the companies. Higher rates may incur if purchased face to face or over the telephone
Exchange rates
Converting £500 into Euros
Thomas Exchange €533.50
Caxton FX €553.00
ICE €551.75
American Express €548.95
Travelex €548.25
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Converting £500 into US dollars
Thomas Exchange $805.00
ICE $803.55
Caxton FX $803.25
American Express $800.65
Tesco $799.55
_______________________________
*Rates correct on 6th May 2011
Notes:
Which? Conducted the survey in January 2011 via an online panel of 5644 Which? Members who travelled abroad in the past two years
On the 06/05/11 Which? Collected exchange rates for euros and US dollars from the websites of all companies.
Press Contacts:
Emma Koubayssi
+44(0)207-025-1505
Emma.Koubayssi@diffusionpr.com
James Treacy
+44(0)207-025-6836
James.Treacy@diffusionpr.com
SOURCE Caxton FX