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Capita and Trustmarque Ultima announce new three-year partnership to help customers accelerate technology and AI transformation

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News provided by

Capita Plc

01 Oct, 2026, 07:00 GMT

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LONDON, Oct. 1, 2026 /PRNewswire/ -- Capita and Trustmarque Ultima have signed a new three-year strategic partnership that will see the two businesses work together to pursue new opportunities and provide customers with a broader range of technology, AI, cloud and cybersecurity services.

The agreement brings together Capita's experience in running and transforming complex services for major public and private sector organisations with Trustmarque Ultima's specialist technology expertise.

By working together, the companies will be able to take new solutions to market jointly, combining their capabilities when bidding for work and giving existing customers easier access to expertise from across both businesses.

Capita brings the operational expertise. Capita runs large and complex services for organisations including Transport for London and the UK Health Security Agency, giving it experience of applying technology in real-world environments, at scale.

Trustmarque Ultima brings specialist technology expertise, with more than 1,000 technical specialists working across areas including cloud, cybersecurity, networking and managed services.

The partnership will be particularly valuable for organisations looking to move new technology from testing into day-to-day operations. Trustmarque Ultima can help integrate and secure the technology across a customer's IT environment, while Capita brings the people, processes and operational expertise needed to make it work effectively in a live service. That combination gives customers a more joined-up way to introduce AI and other technologies into their operations.

The partnership marks a new chapter in a long-standing relationship between the two organisations. Trustmarque was previously part of Capita before becoming an independent business following its sale in 2022. Since then, the companies have continued to work together, and the new agreement creates a formal intent to deepen that collaboration over the next three years with a deliberate, coordinated go to market model.

Matthew Schutz, Chief Marketing & Business Development Officer at Capita, said:

"We know Trustmarque Ultima well and I have seen first-hand how well our capabilities complement each other. Bringing that together through this new partnership gives us a much stronger proposition to take to market and creates real opportunities for both businesses.

"For Capita, it means we can bring more to our customers and compete for opportunities where our combined expertise gives us an edge. I'm looking forward to seeing what we can build together over the next three years."

Simon Williams, Chief Executive Officer at Trustmarque Ultima, said:

"We're delighted to strengthen our relationship with Capita through this strategic partnership. By aligning our respective capabilities, we can provide customers with greater access to specialist expertise, innovative technology solutions and managed services that support their transformation ambitions and long-term success."

The agreement will provide the basis of all joint commercial activity, focussed on building a pipeline of joint opportunities, launching repeatable propositions in priority markets and expanding the services available to existing customers.

About Capita

Capita is an AI-enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services.

Every day, millions of people rely on services we support across central and local government and regulated industries.

We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve.

About Trustmarque Ultima

Trustmarque Ultima is one of the UK's leading technology solutions and services providers. Working inside customers' critical environments, it helps organisations build secure, resilient and high-performing technology foundations that deliver measurable outcomes.

Bringing together the heritage and expertise of Trustmarque and Ultima, the business supports customers across cloud, cybersecurity, automation, data, digital workplace, enterprise connectivity and managed services.

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