LONDON, July 2, 2012 /PRNewswire/ --
In a recent interview, Anirvan Sen, Global Operational Excellence and Transformation Director, Shared Services, GE spoke to the Shared Services and Outsourcing Exchange team about the challenges faced today in Shared Services and Outsourcing, current and future developments and key technologies and solutions which could transform the industry.
In his role, Anirvan is responsible for process improvement at GE and is currently working on globalising and standardising the services delivery model. In the interview, he discusses the 3 biggest challenges they are currently facing; firstly, not having a consistent delivery model, secondly not having a consistent process of records to report across the globe, and thirdly embarking on a standardised approach to customer reporting.
To listen to the full podcast from this insightful interview, please visit: http://bit.ly/L86zwt
Anirvan Sen is a member of the steering committee at the 6th Shared Services and Outsourcing Exchange from 16th - 18th September 2012 in Corinthia Hotel Prague, Czech Republic. Other experts in the field who will be attending the event to discuss the most current issues affecting Shared Services and Outsourcing are:
- Managing Director, Lufthansa GTS
- VP Strategy & Service Development, Statoil
- Head of Shared Services, Royal Bank of Scotland
- Managing Director, 3S Solvay
- Programme Director - Finance Outsourcing Services, Unilever
- Director of People Services, The Co-operative
For more information about the industry's leading speakers and the latest agenda, please visit: http://www.sharedservicesexchange.co.uk/PR
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