DUBLIN, May 12, 2014 /PRNewswire/ --
BriteBill, a leading provider of bill presentation solutions for communications service providers, today announced it has been included in the list of "Cool Vendors" in the Communications Service Provider Operational and Business Infrastructure, 2014 report by Gartner, Inc. (analysts: Norbert J. Scholz, Martina Kurth, Charlotte Patrick, Kamlesh Bhatia, Mentor Cana and Neil Osmond).
According to Gartner Analyst, Neil Osmond, writing in the report, "BriteBill's cloud-based solutions provide CSPs with personalized, graphical presentations of their customers' bills. What makes this cool is the light-touch integration to existing billing systems, which enables the solution to be deployed relatively quickly."
"We consider our inclusion in the Cool Vendor report by Gartner confirmation of our approach to provide rich, experience-enhancing billing solutions to the world's leading communications service providers," said Alan Coleman, CEO of BriteBill.
He continued, "The bill is the most overlooked of customer touch-points. As providers seek to extend their service offerings it becomes increasingly important they leverage the bill to develop their customer relationships with open, transparent and personalized bills. We're delighted to be the only bill presentment focused company to be included as a "Cool Vendor"."
BriteBill works with Global Tier 1 and 2 telecommunications companies and utilities to improve their customer engagement through more customer focused bills.
BriteBill presents key visual data in beautifully rendered graphs, tables and alerts - across all digital platforms. BriteBill reduces customer churn and costly inbound customer support calls, enhancing long-term loyalty.
BriteBill was founded by a group of individuals with a desire to improve the way companies spoke to their customers, and help individuals gain better control and understanding over their important home affairs.
Trading since 2010, the company now has offices in Dublin, London, San Francisco and Shanghai.
Further information at http://www.britebill.com