AVG Launches AVG CloudCare™, Providing Simplified Security and IT Management to Small Businesses

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AVG Technologies

11 Oct, 2012, 13:12 BST

AMSTERDAM and SAN FRANCISCO, October 11, 2012 /PRNewswire/ --

CloudCare offers IT resellers and MSPs a highly efficient and profitable way to serve small business customers

AVG Technologies (NYSE: AVG), the provider of Internet and mobile security to 128 million active users, today announced the launch of AVG CloudCare™, offering simplified security and IT management specifically built for small businesses and the channel that serves them. Already tested by selected resellers and managed service providers (MSPs) on thousands of devices, AVG CloudCare has quickly demonstrated its ability to help IT resellers manage and protect small business customers more efficiently and profitably.

IT resellers who serve the small to medium sized business (SMB) channel have two problems:  their customers' expectations often exceed their willingness to pay for services, and the technology tools available to them are designed for enterprises, not small businesses. By listening carefully to the needs of the SMB resellers, AVG has delivered a platform and services offering that helps customers lower costs, save time and become more profitable serving small businesses.

"For the last 20 years AVG has worked tirelessly to simplify IT security for small businesses, partners and consumers," said JR Smith, CEO, AVG Technologies. "Small business owners already have enough to think about without having to deal with complicated IT administration. Now, AVG CloudCare allows them - through their preferred IT provider - to have managed, pay-as-you-go IT services so they can fully concentrate on their businesses, knowing their IT is in good hands."

Free Cloud-based Administrative Platform and AVG Remote IT (beta)

For resellers and MSPs, AVG CloudCare provides a free-of-charge, easy-to-use cloud-based administrative platform that allows them to remotely manage AVG's award-winning AVG AntiVirus and AVG Content Filtering services across all customers at an affordable price. Over time, AVG envisions that AVG CloudCare's capabilities will grow to include a wide variety of additional services such as data backup.

Also key to AVG CloudCare is AVG Remote IT. Available immediately to all AVG CloudCare partners in beta version, AVG Remote IT is a free tool that lets resellers remotely access and trouble-shoot issues on their customers' devices from anywhere.

Pay-As-You-Go and Easy On/Off Services

Unlike rival platforms that charge up-front fees based on number of estimated users, AVG CloudCare only charges for services that are actually used.  In addition, individual services can be activated and deactivated as needed.

"AVG should be congratulated for giving partners free and easy remote IT that is a real godsend for monitoring and managing the IT systems of multiple small business customers," said Steve Hooper, Director, Matrix Logic ComNet Ltd.  "No other cloud-based security solution that I have seen has been this uncomplicated."

AVG CloudCare also includes:

  • Remote, one-click deployment for installs and activations, eliminating the need for costly on-site visits
  • Keyless licensing and easy-to-use preset policies that remove administrative hassles in managing accounts
  • Real-time updates and automated upgrades for up-to-date protection and security
  • Automatic alerts that signal customer needs and opportunities, leading to increased sales
  • Customizable reports that showcase the value channel partners are providing
  • Fully-functional, no obligation 30 day trial before purchase

"Without a doubt, AVG CloudCare breaks down the economic barriers that once prevented SMBs from properly leveraging cloud services, the most powerful and nimble technology advance on the market," said Gene Marks, a small business owner, author and columnist. "Now that resellers and MSPs can easily manage the devices of small business customers, it's safe to say AVG CloudCare is well placed to deliver further benefits that will make the lives of busy owner-managers working with IT increasingly less complicated."

AVG CloudCare is available exclusively via AVG resellers in North America, the UK and Ireland. To find out more and become an AVG CloudCare partner, go to http://www.avg.com/cloudcare.

For logos, screenshots and case study videos, please see the AVG CloudCare press kit: http://mediacenter.avg.com/en/press-tools/avg-cloudcare-press-kit/avg-cloudcare-press-kit.html

About AVG Technologies (NYSE: AVG)

AVG's mission is to simplify, optimize and secure the Internet experience, providing peace of mind to a connected world. AVG's powerful yet easy-to-use software and online services put users in control of their Internet experience. By choosing AVG's software and services, users become part of a trusted global community that benefits from inherent network effects, mutual protection and support. AVG has grown its user base to 128 million active users as of June 30, 2012 and offers a product portfolio that targets the consumer and small business markets and includes Internet security, PC performance optimization, online backup, mobile security, identity protection and family safety software.

http://www.avg.com

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