GURGAON, India, January 31, 2013 /PRNewswire/ --
Ranked by Time magazine as the "100 Most Influential People in the World", Noted Author and Columnist Chetan Bhagat Will Deliver Keynote Address at Aspect Event in Goa
Aspect Software, a leading provider of next generation customer contact and enterprise workforce optimization, today announced that Chetan Bhagat, India's leading educator and motivational speaker, will address the gathering at Aspect Customer Experience (ACE) event, organized and managed by E18, a division of Network18 & Media Ltd., which will be held at the Taj Fort Aguada Hotel in Goa 6-8 March 2013. Chetan will touch upon the concepts of "Game" and "True winning". He will share his personal journey from a banker to an author to a speaker and how organizations should use new media and technology effectively across industries. During his 7th March address, Chetan will focus on the topic of "Changing the Game."
"We are excited to have Mr. Chetan Bhagat as a speaker at our Aspect Customer Experience 2013. Organizations today are looking at game changers and winning ways focused on increasing growth and the value of their brand. One major way to achieve this is to excel in customer service by providing their end customers with the means to communicate with them where, when and in the mode they prefer," said Mr. Edwin Ong, Marketing Director, APAC and Middle East, Aspect Software.
About ACE 2013
The Aspect Customer Experience (ACE) is an annual gathering for the Aspect customer and partner community across India and Middle East region. With an emphasis on industry issues and best practices, the sessions will focus on exploring new trends and strategies focused on - how to better handle the transformation powered by social, smartphones, multi-channel and insatiable needs of today's customers. This includes mastering analytics and social interaction, optimizing back office and workforce strategies, elevating the customer experience through excellence in customer service.
While at ACE, customers and partners will also be able to participate in:
Presentations from industry visionaries, Aspect experts, and peers on how your contact centre, regardless of size, can leverage the power of social, mobile and cloud technologies to keep pace with growing customer expectations, engagement, and improving customers' experience.
- Exhibits featuring Aspect solutions and technology partners
- Networking with your peers who are looking to elevate the customer experience while realizing operational efficiencies
- This event provides the foundation you need to lead your team to the next generation of customer contact
To register for the ACE Conference and to find out more about this year's speakers, and see what else the conference agenda has to offer, please visit www.aspectaceindia.com.
About Aspect Software:
Aspect builds customer relationships through a combination of customer contact software and Microsoft platform services/solutions. For more information, visit www.aspect.com
Aspect and Aspect Software are either trademarks or registered trademarks of Aspect Software, Inc., in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners.
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SOURCE Aspect Software